Privacy Policy

Dream Land Plumbing LLC ("we", "us", "our") operates dreamlandplumbing.com and provides plumbing services across St. Lucie, Martin, Palm Beach, and Indian River counties in Florida. This policy explains what information we collect, how we use it, and the choices you have. By using our website or requesting service, you agree to this policy.

Information we collect

We collect information you give us directly when you request service or contact us:

• Contact details: your name, phone number, and email address.
• Service details: your service address, the type of plumbing work you need, and anything you write in a message field.
• Communications: records of calls, texts, and emails between you and our office about your request.

Like most websites, our hosting provider also logs basic technical data automatically, such as IP address, browser type, pages visited, and referring pages. We use this in aggregate to keep the site working and understand how it is used.

How we use your information

• To respond to your request, confirm appointments, and provide plumbing service.
• To send service communications about your request, such as confirmations, arrival updates, estimates, and invoices.
• To follow up after a job, including asking about your experience.
• To keep required business records and improve our website and service.

Calls, texts, and email

When you submit a form or call us, you agree that we may contact you about your request by phone, text message, or email, including at the number you provided. Message and data rates may apply. Text messaging frequency varies with your request. You can opt out of texts at any time by replying STOP, and reply HELP for help. Consent to be contacted is not a condition of purchasing any service.

What we do not do

We do not sell your personal information, and we do not share your phone number or text messaging consent with third parties or affiliates for their marketing purposes.

When we share information

We share information only where it is needed to run the business:

• Service providers who help us operate, such as website hosting, email delivery, scheduling, and phone systems. They may process your information only to provide those services to us.
• Legal requirements, if we are required to disclose information by law, subpoena, or to protect our rights, customers, or the public.
• Business transfers, if our company is ever sold or merged, in which case this policy would continue to apply to your information.

Retention and security

We keep customer records as long as we need them for warranty support, accounting, and legal requirements, then delete or anonymize them. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices

• You can opt out of text messages by replying STOP at any time.
• You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where the law allows. Call us or use the contact page and we will take care of it.

Children

Our website and services are for adults. We do not knowingly collect information from anyone under 18.

Third-party links

Our site links to outside services such as Google reviews and Angi. Those sites have their own privacy policies, and we are not responsible for their practices.

Changes to this policy

If we update this policy, we will post the new version here with a new effective date. Continued use of the site after a change means you accept the updated policy.

Contact us

Dream Land Plumbing LLC
6552 S US Hwy 1, Port St. Lucie, FL 34952
(561) 831-9989 · Contact page
Licensed & insured, FL CFC1432155